At Sambhāra, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.
Who We Are
Sambhāra is an Indian takeaway operating in Aberfoyle, Scotland.
Website: sambhara.co.uk
Email: info@sambhara.co.uk
Telephone: 07875 178602
For the purposes of data protection law, Sambhāra is the data controller of your personal information.
Information We Collect
When you place an order, contact us, or use our website, we may collect:
Name
Email address
Telephone number
Billing address
Collection or delivery details (where applicable)
Order history
Communications you send to us
Payment information (processed securely by our payment provider; we do not store full card details)
We may also collect technical information such as:
IP address
Browser type
Device information
Website usage data through cookies and analytics tools
How We Use Your Information
We use your personal information to:
Process and fulfil your orders
Contact you about your order
Respond to enquiries
Manage customer accounts
Improve our website and services
Meet legal and regulatory obligations
Prevent fraud and misuse of our services
Marketing Communications
If you subscribe to marketing communications, we may send information about:
Weekly specials
New menu items
Promotions and offers
Important business updates
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Lawful Basis for Processing
We process personal information under one or more of the following lawful bases:
Performance of a contract (to fulfil your order)
Compliance with legal obligations
Legitimate business interests
Consent (for marketing communications where required)
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
Payment processors
Website hosting providers
Online ordering platforms
Email service providers
Professional advisers where required
These organisations only receive information necessary to provide their services.
Data Retention
We keep personal information only for as long as necessary to:
Fulfil orders
Comply with legal obligations
Resolve disputes
Maintain business records
Order and accounting records may be retained for up to seven years where required by law.
Cookies
Our website may use cookies to:
Enable website functionality
Remember preferences
Analyse website traffic
Improve user experience
You can control cookies through your browser settings.
Your Rights
Under UK data protection law, you have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request transfer of your data
Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details below.
Security
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Third-Party Services
Our website may contain links to third-party websites or use third-party services, including payment processors and online ordering systems. These services have their own privacy policies, and we encourage you to review them.
Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Sambhāra
The Old Chapel
Aberfoyle
Scotland
Email: info@sambhara.co.uk
Telephone: 07875 178602
Complaints
If you are unhappy with how we handle your personal information, you have the right to complain to the UK's data protection regulator:
Information Commissioner's Office (ICO)
We would appreciate the opportunity to address your concerns before you contact the ICO.